I am trying to pinpoint where this feeling comes from, if it is an external or an internal source. I take a pill daily for depression. Actually two pills. The second one is to help the first one do its job to the best of its ability. My body doesn’t utilize the first one so good without the second one which is enough to raise my hackles. Why don’t I behave so I can get by taking one pill instead of two? See, already I am getting testy.
In this, my 70th year, a large increase of twisted situations, external sources, keep life challenging. I once was described as calm and unflappable. No more. Some of the small things that should dissolve minutes after happening stay with me longer. Like yesterday’s visit to Comcast.
In April I answered a call from a sales rep who explained that my rate would be going up to $88 a month unless I took advantage of this new plan which included getting HBO and other stuff.
I worked my way through the jabber and had her say in plain English that I could have a plan for $74 ($19 more than my present plan) or I could pay $88. Even though I do not have a tv, I would have the bundle of cable and internet with either plan.
Several days later UPS delivered a box from Comcast. I knew it had to do with the new plan but just let it sit there while my housemate searched for a cheaper alternative, without losing HD Wi-Fi.
Then the next Comcast bill came–$81.We had no better alternative and now I couldn’t explain for love nor money what it was I had access to and what the box had to do with it.
I girded up my loin and took the box to the Comcast office. I told the customer service person that I needed help understanding what was going on with my account. Which she explained to me without either one of us losing our composure.
I did feel that little hot flush feeling (blood pressure, hormones??), but managed to content myself with snippy sentences instead of all out sarcasm. Because you know you are not talking to the person who controls the labyrinth of new plans, additional channels and speed, partial charges and partial credits; the reps are just the messengers. Bless their hearts.
I did find out the box’s involvement–it had to do with cable and tv. “We don’t have a tv so do I leave it here?” “No, you need to have it.” “I need to have this, even though I am not going to use it?” “Yes, if you don’t take it then I’ll have to charge you $88 for your plan.”